Shipping policy

1. Scope

This Shipping Policy applies to all orders placed through the official BAPPA website and forms part of the Terms & Conditions.

2. Order Processing

Orders are generally processed within 1–3 business days after confirmation, excluding Sundays, public holidays and unforeseen delays. Processing times may be extended during sale events or force majeure circumstances.

3. Shipping

BAPPA currently ships across serviceable locations in India through third-party logistics partners. Delivery timelines displayed at checkout are estimates only and are not guaranteed.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before payment. BAPPA reserves the right to revise shipping charges without prior notice.

5. Delivery

Risk in the products passes to the customer upon successful delivery. Customers must ensure the delivery address and contact details are accurate. BAPPA shall not be liable for delays or failed deliveries caused by incorrect information supplied by the customer.

6. Delays

Delivery may be delayed due to weather, natural disasters, strikes, governmental actions, logistics disruptions, remote serviceability or other events beyond BAPPA's reasonable control.

7. Inspection

Customers should inspect the package at delivery and notify BAPPA within 24 hours of receipt if the package appears tampered with, damaged, incomplete or incorrect. Claims made after this period may be declined.

8. Failed Delivery

If delivery fails due to customer unavailability, refusal to accept delivery or incorrect address, BAPPA may cancel the order, deduct applicable logistics charges where permitted, or require additional shipping charges for re-dispatch.

9. Contact

For shipping queries contact support@bappa.online or +91 9309255764.